GoCustom Clothing adheres fully to the rules and regulations of the General Data Protection Regulations (GDPR) (EU) 2016/679.
GoCustom Clothing is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
GoCustom Clothing may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 21/03/2018.
What we collect
We may collect the following information:
- name and job title.
- contact information including email address.
- demographic information such as postcode, preferences and interests.
- other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Correct processing of any/all orders and to facilitate the processing of any repeat or future orders.
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emailsabout new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Reputable third-party banking and distribution institutions such as Sage Pay handle our credit card transactions and order fulfilment. They receive information needed to verify and authorise your payment card and to process your order.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it and make it more relevant to our customers’ needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling your personal information
We will only use your personal information for marketing purposes if you have opted in to this service. This opt-in is most commonly captured at the point of registering a new account by ticking a box.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by clicking on the ‘unsubscribe’ link at the bottom of any marketing email received from us, emailing us at firstname.lastname@example.org, or writing to us at GoCustom Clothing, Head Office, Units 12b&c Orleton Road, Ludlow Business Park, Ludlow, Shropshire SY8 1XF.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You have the right to request that we remove all of your personal information held by us. If you wish us to remove all of your personal information, please email email@example.com and request that all of your personal information is removed. Please note that this will require you to re-register your details with us if you wish to use any of our services.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to GoCustom Clothing, Head Office, Units 12b&c Orleton Road, Ludlow Business Park, Ludlow, Shropshire SY8 1XF
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.